808-245-1814
Extraordinary Products
Extraordinary Services

Services

This site provides information on our products and services

This web site does not take on-line orders

Please Call us during business hours 808-245-1814

(Hawaii LOCAL Time) Mon-Fri 9am to 4pm or Sat 9am to 12pm

 

If we don’t answer we’re probably busy harvesting washing preparing our fruits and flowers for packing and shipping. We could also be out fishing, hiking, playing ukulele and enjoying our beautiful island home, Kaua’i!

Ordering Policy

If you are looking to order for Take home or Pick up in our retail store stop by Monday- Saturday or visit kauaifruit.com for more information

Stop by to try (seasonal samples) or Call us at 808-245-1814 to Reserve for pick up and Remember We Sell Out daily!

We Pre-pack Fresh Pineapples and Papaya for “Take home as Check-in Baggage”

Shipping orders can be placed over the phone or in-store during normal business hours

As a Courtesy from All Hawai’i Airports you are allowed a Check in 1 box of Hawaiian grown pineapples per person Free of normal baggage fees with Alaska, Delta, American, US Air, United, and Hawaiian Airlines. Ask our sales staff about size restrictions for Hawaiian and United Airlines.

Shipping Date and Delivery Date Policy

Our regular Shipping days are Monday Tuesday and Wednesday. Shipments are delivered to their address within 2 days, deliveries on Thursdays or Fridays in the late afternoons. A Service charge for incorrect address will be charged per UPS of $25.00 Also Alaska Delivery Service Charges will be applied prior to ship out.

To ensure all freshness of our perishable items they cannot be delivered on Saturday, Sunday, Monday or Holidays. Orders are freshly packed within a few hours priors to shipping. All orders must be placed at least 5 to 7 business days prior to your desired delivery date.

UPS Air Delivery from Hawaii on-time guaranteed shipping restrictions around the holidays, our perishable items cannot be guaranteed by Wednesday before Thanksgiving nor December 24 through December 26th 2015

Return Policy

All Fruits Flowers and edible treats all sales are final and no refunds will be given. However, we are always concerned that our customers receive the best possible product and we welcome your feedback.

Order Cancellation Policy

To cancel an order, please email us at pineapple@kauaifruit.com call us at 808-245-1815. All orders must be cancelled at least four business days prior to the selected shipping date.

Transaction Currency

All transactions are done in US Dollars. We accept Visa, Master Card and American Express Cards

Store Location:
3-4684 Kuhio Highway • Lihue, Kauai, HI 96766